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Reputation Management for Insurance Agencies

We manage your online reputation and help turn your clients into your number one marketing asset.

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57% of consumers won't use a business that has fewer than 4 stars*

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57% of consumers won't use a business that has fewer than 4 stars*

Want your agency to stand out from the crowd? Secure more positive online reviews and monitor your agency’s progress through our reputation management software. Not only will it attract more reviews from your customers, but it will also assist you in winning over the dissatisfied ones.

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Key Reputation Management Features Your Insurance Agency Needs

Agency Management: Monitor the Progress of Your Business.

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Agency Management: Monitor the Progress of Your Business.

Our agency management tool gives you a customized dashboard where you can monitor your agency’s customer experience and ensure that each unhappy customer is contacted in real-time. In turn, this helps you view customer satisfaction trends so that you know where to improve customer care.

Customer Service Recovery: Retain Your Dissatisfied Customers

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Customer Service Recovery: Retain Your Dissatisfied Customers

It's essential to reach out to an unhappy customer before they leave a negative review or complain about your business among their family and friends. With our reputation management software for agencies, you can instantly identify and contact an unhappy customer before they post damaging comments.

Negative Review Protection: Safeguard Your Reputation Against Negative Reviews

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Negative Review Protection: Safeguard Your Reputation Against Negative Reviews

Unhappy customers are more vocal than happy ones. Our insurance agency review management software identifies negative feedback and notifies you so that you can quickly resolve the issue work to retain their custom.

Positive Review Acquisition: Acquire Consistent Positive Reviews

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Positive Review Acquisition: Acquire Consistent Positive Reviews

In this saturated market, it’s crucial for your agency to have a 5-star rating online. We help you earn positive reviews by consistently collecting genuine reviews from your customers. A higher number of positive reviews can help you establish yourself as a trustworthy business and win more customers.

Customer Sentiment Insights: Get Insights into Your Customers’ Experience

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Customer Sentiment Insights: Get Insights into Your Customers’ Experience

The advanced AI of our software analyzes customer feedback and turns them into intuitive charts and reports. You can easily assess your areas of improvement as well as identify the areas of customer satisfaction.

Improved Customer Interactions: Connect with Your Customers in Real-Time

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Improved Customer Interactions: Connect with Your Customers in Real-Time

Our software helps you stay connected with your customers with a host of tools that include referral programs, e-blasts, and eCards. We keep reminding your customers to share their experiences to help you earn more positive reviews and quickly resolve any negative experiences to nurture every customer relationship.

Integration with Major Agency Management System Platforms

The insurance industry now heavily relies on automation and integrations. New technology is helping businesses to dominate the industry. With that in mind, we provide seamless Agency Management System integration to help you connect with your clients in real-time and win their trust with improved customer experience.

Here are some Agency Management System we work with:

Don’t see your desired Agency Management System on the list? We can still help. Contact us for details.