Welcome to Stratosphere. Your privacy is important to us, and we are committed to protecting the personal information you share with us through our website, services, AI-powered tools, and communications.
This Privacy Policy explains how Stratosphere collects, uses, stores, and protects your information when you visit our website or interact with our services.
By using our website, you consent to the practices described in this Privacy Policy.
We may collect personal and non-personal information that you voluntarily provide through our website, including when you:
We use collected information to:
When you interact with our website, AI-powered chat tools, forms, scheduling systems, or other communication features, you may voluntarily provide personal information.
By submitting your information, you expressly consent to being contacted by Stratosphere and its representatives through:
These communications may include:
Consent to receive communications is not a condition of purchase.
Message and data rates may apply to text communications. You may opt out of marketing emails at any time using the unsubscribe link included in the message or by replying “STOP” to SMS communications.
Information submitted through our AI-powered chat systems may be monitored, stored, and reviewed for quality assurance, customer support, security, training, and service improvement purposes.
Stratosphere uses cookies and similar tracking technologies to improve website functionality, analyze traffic, and enhance user experience.
You may modify your browser settings to disable cookies; however, some website features may not function properly.
We may use trusted third-party vendors and service providers to support our business operations, including:
These providers may have access to personal information only as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures.
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration.
While we take commercially reasonable measures to secure your information, no internet transmission or electronic storage method is completely secure. Accordingly, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Communication records, AI chat interactions, and contact submissions may be retained for customer service, training, operational, compliance, and documentation purposes.
Depending on your location and applicable laws, you may have the right to:
To submit a privacy-related request, please contact us using the information provided below.
Our website may contain links to third-party websites for your convenience or reference.
Stratosphere is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
Our website and services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without appropriate consent, we will take reasonable steps to delete such information.
Stratosphere reserves the right to modify or update this Privacy Policy at any time without prior notice.
Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Stratosphere