We will ask you to provide your personal information to us when you sign up for any membership, maintenance, creative or hosting services from us. We may also ask you to provide personal information when you send email to us from this website. When you enroll for any services with Stratosphere, we will ask you to provide your name, business address, (and mailing address if it is different from your business address), telephone number and email address. We may also be asking for billing information. This information will be stored in our Company CRM, and at times, made available to key vetted members of our team in order to complete or comply with requested service needs. We will maintain a record of your information at the offices of Stratosphere, so we can provide you with record of any/all services. The employees of Stratosphere are each required to sign and acknowledge a Confidentiality and Non-disclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information. When you contract services with Stratosphere, you will be required to pay any invoices with your credit card. Your credit card information is stored in another Financial & Billing Software system accessible to our Billing Team and Executive Officers. Transaction logs will be kept on file in Stratosphere’ financial & billing software system. If concessions were made and you paid your invoice using a business check, we will keep a record of that check deposit in your billing profile for up to one year. When you send us e-mail from this Website, you will provide us with certain personally identifiable information including your e-mail address.
A cookie is a piece of data that is stored on a visitor’s hard drive while they are visiting this Website. We may utilize a short-lived form of cookie when you visit this site. At Stratosphere, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during account creations with subscribed services. This enables the visitor to input their information once and have the information appear later during the sign up process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor’s computer as soon as they close their browser or if they are not actively browsing our Website for more than 20 minutes. Should a previous visitor to our Website return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or session.